Domino's Pizza — Dominos at DLF IT park chennai they charged me thrice for one order

Address:

Chennai, Tamil Nadu

Hi, I ordered Pizza's at Dominos at DLF IT park porur, chennai on 20/5/2015 I paid via my debit card RS.430 but the machine was not providing any bills it a faulty machine but my card was charged and I received the message of charge from my bank but the staffs and a manager said that they have not been debited and asked to swipe the card again so I swiped it again for RS.430 still no bill they said your card was the problem So I used my another card and swiped it for another RS. 430 still the same issue finally they confirmed that the machine was faulty that too after 3 attempts of swiping my card for total charge is RS. 1290 but they still said I have to pay for the pizza as they have not being debited I said I dont have cash with my hand now and will pay tomorrow they accepted it and got my number and Bill the next day morning at 12 THEY CALLED ME AT 12 ASKING ME PAY So i went and paid by cash they said the amount debited will be refunded to your account within 7 working days. ITS NOW OVER 10 WORKING DAYS I STILL NOT RECEIVED ANY REFUND FROM THEM AND I KEEP ON GOING TO THAT PLACE AND ASKING ABOUT THE REFUND THEY SAID THEY WILL ASK WITH THE MANAGERS AND CALL ME BUT STILL NOW I HAVE NOT A RECEIVE A SINGLE CALL FROM THEM. EVEN I MET 2 TO 3 MANGERS THERE WHO PROMISED TO CALL ME AND UPDATE ABOUT THIS ISSUE BUT STILL NOT RECEIVE ANY CALL OR UPDATE. HOW COULD THEY MANAGED TO CALL ME THE NEXT DAY FOR NOT PAYING THE BILL BUT AFTER THEY RECEIVE THE CASH FROM ME THEY TREATING ME AS A AND NOT CALLED SINGLE TIME. I AM VERY DISAPPOINTED WITH THEIR SERVICE OF RESPONDING TO A CUSTOMER WHO TOTALLY LOST FAITH IN DOMINOS. I WILL NOT USE DOMINOS HEREAFTER ALSO WILL TELL TO MY FRIENDS NOT TO USE IT. HERE COMES THE BEST PART I OWN A WEBSITE BLOG WILL PUT THIS IN MY WEBSITE ALSO I HAVE A PAGE IN FACEBOOK WITH 4625 FOLLOWERS WILL PUT THIS IN MY FB PAGE AN WILL SPREAD TO ALL OVER THE CUSTOMERS ABOUT THEIR SERVICE. TOTALLY DISAPPOINTED CUSTOMER