Domino's Pizza — Dominos customer service

Amanchndr

from Mumbai, Maharashtra

Address:	Bangalore, Karnataka, 560093
Website:	www.dominos.co.in

I have ordered pizza from, Pai Layout branch located in Bangalore
i called up to the out let and placed the order and then waited up to an hour waiting for the food to arrive, all hunger
when called the outlet asking them my order status, they keep telling me that my order is on the way from past 2 hours, then it was too late, so called up again by the time it was 11:30pm in the night and then after speaking to the manager (Sunil)- thats what he told his name was..) we got to know that they haven't took any order and completely denied of receiving any order, and for the past 2 and half hours we kept waiting, starving... and when asked what shall we do now, they said that the store is closed we cannot do anything.
and now there is nowhere i can get food according to our situation

Date:11/3/2016

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Comments

ssasi2000

from Bengaluru, Karnataka

Domino does these things quite often...I am also facing such problem. They took an online order and did not process for more than 45 mins. In the online order, they don't provide the branch phone at all. when I call the toll-free they are not ready to look into any online order. all of a sudden one SMS came to reconfirm the order with some number...in parallel I was kept tracking my online order which got disappeared from the order list. This is the trick they do quite often. They simply cancel the order at the back end and say they did not receive at all.