Domino's Pizza — Dominos not allowing cancellation of order and poor customer service

Address:

Bus Stop, 47/30, First Floor, Venkatakrishna Road R A Puram, O-Block Near, Jeth Nagar, Mandaveli, Chennai, Tamil Nadu 600028

Once the order was placed. I called to check if my order was confirmed and whether they were delivering. I called number : [protected] provided by Dominos customer case help chat. I asked if my order was confirmed. He replied in gibberish and said yes. It took one hour and we got no response. At the moment of writing this complaint the order has not arrived. It has been 1 hour and 10 minutes. I have tried calling and store and the above number multiple times. The store number is switched off and the the mobile phone switched after 6 tries. They have ignored my order. Due to my patience I waited and still no response from these store people. I tried to order something else, but looks like due to COVID 19 all the other lines before 9 pm close. So I have no food, not even sure if my food will be delivered at this stage.