Domino's Pizza — domino's pizza

Vanage

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 400604

Hi
I had ordered online pizza from thane east, at 2 pm, done online payment.
I am very much regular customer of dominos. I have a 7yrs son who is a fan of pizza, today also i had order for him and his friends.
Worst is i haven't received my pizza yet though they give guarantee of delivery in 30 minutes otherwise free. I haven't got any pizza till now it's almost 4 p. M its been 2 hours i haven't received any pizza not a call from them that they are late or something or in any explanation and worst part is i have already paid them so it's completely cheating that they are not sending pizza and i can't say say give it to me in free because i have already paid so i want to all my money back and its worst service ever. I don't think so i will be again giving any order to domino's.

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Comments

Guptashr

from Lucknow, Uttar Pradesh

The order did not get delivered till 1:30 hr and the phone was also not picked up
The refund amount was far from being given.
I have mailed the customer care executive since 3 days but did not even get any response.
I called them and they told that issue would be resolved but in vain.