Domino's Pizza — domino's pizza refund

Address:

Bangalore, Karnataka, 560093

Hi, I ordered for Pizza on 9th August 2017. The first time I ordered, amount of Rs. 607/- was deducted from my credit card, but the order was not placed. The second time, I could successfully place the order. But, till now the amount has not been refunded or initiated. When I contacted the bank, they said that both the amounts are requested from the Merchants and I should contact them for the claim.
So, kindly do something...