Domino's Pizza — Domino's pizza worst quality and very bad response against the complaint

Address:	Kanpur, Uttar Pradesh
Website:	www.dominos.co.in

I have ordered online pizza from domino's kanpur on 3-mar-2017 order number is 223.
Order was placed rave-3, plot no., block no.6,
Parvati bangala road.
Pizza which was delivered was not fresh and cheese was frozen. So i lock the complain regarding same. Complain number is 2569353.

This is the escalation regarding complain number 2569353.
I have received the call from one of the guy from dominos team. I never expected such kind of response from your team.
He completely denied to help me in anyway and was least bothered to consider my complain. The pizza was delivered at 10:45 p. M night on 3rd march to my family and he is expecting that i would have raised the concern on same day i. E. Night and i was not at home. I didn't expect such an attitude from such a big brand who is totally ignoring customer delight.

I paid 1100 rupees for that order and delivery was very poor. Pizza wasn't fresh and cheese was frozen.
I told him this is wrong and my money got wasted i go for consumer forum then he replied go ahead. Never expect such a response from a brand name.

I am expecting to take corrective regarding my issue and escalate till the end my issue is not get resolved.