Domino's Pizza — Fake coupons

Manish Jotwani

from Lucknow, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh

This is with reference to some fake coupons that some o[censored]r staff dilivered in my office. i cam to know that the capons are fake and will not provide me with any discounts. So i want full refund of the coupons purchased by me. and i hereby request u to check about these coupons. Manish Jotwani [protected]

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Comments

Pritam Panda

from Delhi, Delhi

Hi Dominos Pizza, My number is +91-[protected].When I ordered the pizza last time I received one coupon which clearly states Buy 1 Get 1 Free and its valid till 30th April 2014.Now When I try to use it, it doesn't work, neither for online booking nor on phone booking they are accepting it.When I tried to escalate it to my local store Manager (Santosh from Bhattarhalli Store) he clearly denied to give it to me.He said "we cant give it to you and I am sorry for that". According to him its marketing team's responsibility to distribute the coupons and if that doesn't work we cant help it.I don't understand then whom should I contact for it and what should I do to escalate it.As a customer I am not supposed to contact your marketing team and get that offer.Your teams should be in sync for these kind of stuffs. Any help in this regards would be helpful.