Domino's Pizza — Free pizza not provided

Address:Mumbai City, Maharashtra, 40064
Website:www.dominos.co.in

I ordered pizza through their offical online website... And my delivery was provided after 1 hour, my order was of limited quantity so i was eligible for free delivery... But the local store and delivery boy denied the claims stating their store was busy and other false reasons where provided... For which no prior indication was given to me. I would like to tell everyone that dominoz is cheating everyone in the name of free pizza... And also they claimed that we should order through phone and not through their website as they dont get details from it... My point is if it was your website fault then why do u promote online ordering. I had submitted my complaint on their complaint website but my complaint was not given importance. Customers plz pay attention... My location is malad, mumbai and store was located at s. V. Road, malad west, mumbai... Hope u can help me
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Domino's Pizza customer support has been notified about the posted complaint.
May 19, 2017
Updated by kedar27
Dear KEDAR SUKERKAR,
Your Guest Feedback Reference ID is:: 2045030
It is our endeavor to provide our guests with a great pizza experience. You are a valued guest and we appreciate the fact that you have taken out time to let us know that we can do things better.
We have taken a note of your concern and you will hear from us in the next 2 working days on your mentioned contact number.
Regards
Team - Guest Services
Domino's Pizza India

i was not contacted in any manner...u can check my call history for proof too
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Comments

Sir they are not using air conditioner they are using cooler and i was said to turn on there are saying some technical problem is there... sir plzz solve this problem because at bilaspur humdity is too much...
Hi
While doing payment it's showing error
I done it twice and after that payment deducted from my account.
I also paid cash.
I have made a card payment of rupees 673.00 on 18-05-17. My order through the app was failed and amount has been debited. Please refund me my amount as early as possible

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