Hi,
We ordered food from Dominos via swiggy app on March 19, 2023. Veg pizza and fries. After consuming the food, my 10 year old son and 30 year old nephew fell sick badly. They had vomitings, stomach pain and fever. Both of them visited doctor, took medicines and suffered for more than 3 days.
I called dominos and swiggy on the same day. Their response was very poor. Dominos store manager asked me to check if my son ate anything else as they did not have complaints from anyone else.
Swiggy did not even acknowledge the health issue. They refunded 63 rupees, not sure why or who asked for the refund! I've been receiving standard responses after follow ups with zero empathy or concern about health issue.
This is quite surprising considering these are 2 big food delivery platforms in India. Am disappointed and would like your intervention.
Swiggy order ID:[protected]
Date: March 19, 2023 Was this information helpful? |
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