Domino's Pizza — Height of carelessness: my e-voucher of rs. 1000 not usable. Dominos saying that someone in thane has already used it.

Address:	122002
Website:	pizzaonline.dominos.co.in

I purchased an e-Voucher from Dominos. I tried to use it but I was not able to. I contacted dominos. After following up for three-four days they said they have reactivated the e-Voucher. I tried using it again but it showed me an error message. I contacted them again, this time they told me that someone named xyz in Thane, Maharashtra has already used this coupan. How can someone whom i don't even know use my e-Voucher. I have tried following up on that but it has been 3 days and even after multiple calls and mails they have not responded.

I am really disappointed with the way they are handling this.
I am definately going to consumer court for this.

Any reader...its a suggestion ..please dnt buy e-Vouchers from Dominos. First of all the coupans are not unique. An alloted coupan can be used by someone else and you won't even know.
Secondly, They have the poorest customer service you will see. They don't reply to mails. On calls they listen to everything but when its time to take action they cut the call. This happened five times in last week with me.