Domino's Pizza — I have not received my product as well as my cash back, paid online

Shubhra Bajpai

from Gurgaon, Haryana

Address:

U block Dlf phase 3, Gurgaon, Haryana, 122002

I have ordered pizza as 07:52, received confirmation message to deliver it in 30 mins then not received any call from operator till 1 hour suddenly a guy called me said that they are not responsible if pizza is stale/cold as its raining outside and he treated call very insanely and yet its showing that order will deliver at 09:30 pm, i have screen shot of tracking pizza delivery boy as well s i have kept all order related message, i want my money back.
Transaction no. : pcpi[protected]
Order type: home deliveryordered from: webpayment method: credit

Order no : 316

+3 photos

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Comments

Chitra Gaikwad

from Bilaspur, Chhattisgarh

Hiiii,

I ordered from dominos on 24th feb...but it didn't get delivered on time after called to customer care thrice i got my order after 2 hours and one oc ur customer support executive promiss me that because of late delivery my bill amout would be credited in my bank account but till date i didn't receive my money...