Dominos Pizza India — Extreme discomfort with the service delivery.

Address:	Bangalore, Karnataka
Website:	www.dominos.co.in

I placed an order from dominoes at around 1400 hrs on 25th September, 2015. The order was not processed till 3:45pm. I have tried to call their customer care multiple times and always the response was that they will connect me to the store which is supposed to deliver my order. The store in question in the one in Yelachinahalli, Kanakapura Road, Bangalore. This store was not picking my phone at all and the customer care executives just disconnected the call. All of them are connecting me to the feedback section and I was not able to reach even one agent even after spending 30mins on hold. Cannot even cancel the order. I am still not able to reach anybody. I don't know if I will receive the pizza or not. Hence I cannot go ahead and order from another place. More details: One particular executive by the name Govardhan with Employee ID IND102856 has promised that he will not disconnect the phone if the store does not pick but he disconnected it without informing me. After two hours of extreme turmoil, Finally one of them gave me the store manager's number. This person's name is Guru Prasad(Mobile number: [protected]) and on calling him he disconnected my call and sent a text saying "I am in a meeting". I even said I will complain against you if you don't address my problem. No response. It is 4pm now and none of the restaurants will be open. I paid north of 600 rupees to remain hungry for 2 hours and high stress and discomfort for the same amount of time to again end up in the same position I was in 2 hours ago. Is there nothing people like me can do about such pathetic service providers?