[Resolved]  Domino's Pizza — Late delivery and veiled explanation

Address:

Faridabad, Haryana

Hi... My contact no. [protected] ... Residing in Faridabad (Delhi ncr)... I ordered in crown interior branch ... My order no. was 214 time 8:22 My address is 202, 2nd floor Ashoka enclave main... Very clearly mention in the record ... Every time your delivery guys come straight to the second floor... But because he was running late, he called me on 8:57 from the ground floor of my house to confirm that he came... I live on second floor, he came after 5 minutes from the time 8:57... First he gave me the reason ur phone was not reachable then he said van was not available, then he said he tried my house bell from ground floor...and all these blah...blah... And I want to inform you we live on builders floor, not in any society, without any security guards... I called up in the branch to talk to the concern person... Mr. ASHOK TANWAR told me we our responsibility is till ground floor ... And delivery boy Jagbir ... Then please clarify me how will Dominos dilever in whole Ashoka enclave because this area is totally builder floor area... Tell them to deliver everything on ground floor and take the payment from them... Dominos is an international chain and ur appreciated with ur doorstep delivery ... My door step is on second floor...never ever got these kinda clarification from any delivery ... Even from a local restaurant... And your guys think we r fool or what... And the guy ASHOK TANWAR Trying to make his own rules... It's a shame for ur chain... I never took food free... It happens very much i[censored]r guys even come 2 minutes late, they themselves told us that ur delivery is late that's why u don't have to pay... But today I got really disappointed with the behaviour o[censored]r staff... It's really a shame for food chain like Dominos ... I don't know u ll take this seriously or not... But I saw a very cunning, blunt, crook and unprofessional side of Dominos ... Thanks so much ... Runa