[Resolved]  Domino's Pizza — Late Delivery Cold Pizza

I ordered a medium Hawaiian Pizza at about 2030 hrs and was informed that it would take between 30 - 40 mins for delivery as there were a large number of orders. I informed the person that my wife was diabetic and had just taken her insulin and needed to eat in 30 mins and would appreciate delivery accordingly. Incidentally I live 5 mins walking distance from your outlet on Cunningham Road.When the pizza did'nt arrive even after 40 mins I called and was told by Sayed later a lady and later by sanjay that the delivery boy had already left for my place. Finally he arrived at 2120 and when asked why he was late said he had many pizzas to deliver. (Order # 203) Clearly being in close proximity to the outlet I shd have been the first to receive the pizza rather than the last. Worse was when I opened the box THE PIZZA was NOT HOT. Obviously the delivery boy went round town and delivered my pizza on his way back to the outletTrust you will take suitable action in the matterThanksCmdr. R. Deans I.N.(RETD)15TH Min Road Vasantnagar