Domino's Pizza — Late Delivery of order no 269 on 16 sept 2023

I ordered a pizza from their app on 16 sep 2023 at 2128hrs. The order was guaranteed 30 minutes order. It was delivered at 16 sep 2023 at 2209hrs that is after 41 minutes. (Timings are as per what is displayed on their app)

I tried connecting with their help assistant which was kept getting hanged last night.
The delivery sheepishly said sorry.

Now when I raised complained on their customer care number in morning.. they sent me a link to register the complaint for reimbursement as per guidelines ilon their site and after registering it shows that delivery was made at 2152hrs...

What a balant lie by dominos and jubilant food