Domino's Pizza — late delivery.. unprofessional

Address:I block 303ishan silver.. New cg road, Gandhinagar, Gujarat, 382424

Hi.. I placed an order worth 2200 using [protected] number in Dominoes mothers branch.. It was placed at 8 pm 31/3/19.. We waited for more than 45 mins and since then we're trying to get the details of the order as it was not delivered.. After many calls it was deliverer at 9:50 ... We had guests at home for dinner.. It was an embarrassing experience... Am really annoyed with this behaviour.. It was a shameful thing as food was not served served hot and was way too late.. Need this to escalate to the highest authority.. Call me on [protected]
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So I ordered pizza on the evening of 6th March but the order got cancelled due to too much orders as they couldn't deliver in time. They said that it'd be refunded in 7-10 working days. And today it's 27th March. I have no idea of my refund status.

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