Domino's Pizza — Late Delivery/Non Delivery | |||||
I(Jairam Kamath) had ordered Pizza vide order No: 185 at 8:53PM on 14.09.2016. The order was allotted to your Restaurant at M.g.road, Cochin, First Floor, No.39/4153 M.g. Road, ravi Puramernakulamcorporation, cochin - 628316. As the Pizza was not delivered within a reasonable time, we had made a call to your restaurant at 9:37PM upon which we were promised that delivery will be made in another half an hour. But the delivery was not made within that time. So we made a further call at 10:07PM upon which we were promised that delivery will be made in another half an hour. Even after the expiry of this time, we had not received the delivery. So we made a third call at 10:38PM. The response was that it will take some more time may be within 10 minutes(no commitments made). Finally we got the delivery at 11:00 PM only. We are ordering Pizza for eating and not for staying hungry for more than 1.50 hours. I think i will never again feel like ordering Pizza from Dominos. Was this information helpful? | |||||
|
Domino's Pizza customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
I had ordered pizza yesterday and expecting chesse burst as ordered but i feel sad to be cheated by you guys as there was no chese burst in pizza, its worst thing you are doing to your customers please dont cheat someone who helps who you running your business
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
11%
Complaints
6565
Pending
0
Resolved
725
No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
View all Domino's Pizza contact information