Domino's Pizza — Late order. 300 wallet points not given

Address:

bhubaneswar

I have ordered pizza on 13th august from bhubaneswar (baramunda) through app.the order number is 83. the order was late by more than 1 hour. As per company policy, if the order is late by 30 minutes, then 300 wallet point will be given. But i did not get wallet point as of now. The restaurant manager is declining to give me wallet points.