Domino's Pizza — lost money with domino's mistake

Address:	7-31/11 heeranagar colony baundlagudajagir, 500091
Website:	suncity hyderabad

I am writing to you to raise an issue about: takeaways

The issue that i have experienced was: when ordered pizza online from domino's pizza site itself, after getting my money got deducted from my card i got a message stating that order failed! Sorry, something went wrong. We were unable to place the order, please try again or call [protected]. When i called customer care they said my money will be getting refund in 5 to 7 days now its 9 days where i have oredered on feb 25 2019 and to day it is march 5 2019 still it is not refund to acc

It occurred on: 25/02/2019

This meant that i lost money with dominos mistake

Refund

I look forward to your prompt response on this matter. As recommended by trading standards, i would like to keep a complete record of my case, so please reply

Poor service and worst customer care

Yours faithfully,

Raghavendhar pjk

Order number no order no.

Restaurant name dominos