Address: | Mumbai City, Maharashtra |
My complaint is against Dominos India.I placed an order successfully via their website, "pizzaonline.dominos.co.in", and opted for COD.I then received an email containing the receipt of the order. The time mentioned on the receipt was "Time of Order:3/28/2014 1:11:52 PM" while I received the email at 1:06 PM which means that I placed the order at 1:06PM and not 1:11:52PM. Thus there is a difference of 5 minutes between the actual time of order and the time printed in the receipt.Also, Dominos has a 30 minute delivery guarantee, but by manipulating the time of order, Dominos gets a total of 35 minutes to deliver the order which directly contradicts the 30 minute delivery guarantee. Thus Dominos is robbing their customers of the free pizza they are worthy of and hence is also potentially robbing them of their money.I have attached the screenshots of the time of receipt of email and the time mentioned on the receipt.
time at which i received the email and hence the time i placed the order: https://db.tt/vQIjK4vJ
time printed in the receipt:https://db.tt/6MXMVr2c
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