Domino's Pizza — MISBEHAVIOUR OF DELIVERY BOY AND MANAGER AFTER COMING LATE | |||
It refers to my order no 237 Dt[protected] wherein i had asked for home delivery. the order time is 20:37 but the delivery boy reached to me at 21:30. when i told him that you are late he started giving excuses in the starting that his oven got some fault due to which he got delayed. but later on when i said it is your problem and not mine, he started arguing with me that my address was not clear. when i asked him to call his manager and discuss with him, his manager first of all agreed to give a discount of Rs 300 to me. but after half an hour he called me back and started telling me 'N' number of rules, It was not the 1st time i am ordering, i guess it might be my 15th order since last 2 month. and every time the delivery boys were good in behaviour and calm, sometimes they were later 5-10 minutes but i ignored. I have following questions from dominos-- 1) Before opening any chain of restaurants did dominos check for the area map like name of streets, name of colonies, landmarks. 2) I insisted in my telephonic order last time delivery boy name also but they told that he is off duty. 3) The manager says there is no singh complex in the area. i an attaching my SBI passbook for the address proof. 4) The manager says there is no house number, i am attaching front side photo of my flat. The manager literally bullied me and warned me like anything seems like i have done some crime. 3) Was this information helpful? | |||
Domino's Pizza customer support has been notified about the posted complaint. | |||
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No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
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I announce to be greatly satisfied by the way of gesture from dominos and appreciate their way of handling complaints.
My best wishes
Regards
Nameesh Sah