[Resolved] Domino's Pizza — money deducted and received order id by payment gateway merchant but order not placed

vaibhav.gupta

from New Delhi, Delhi

Address:	Gurgaon, Haryana, 122017
Website:	Dominos

I was trying to place order using dominos app on 4th nov. The money got deducted for rs. 627/- but order was not placed.
Already raised 3 complaint and called many times to customer care but everybody says we will call you back in 15 mins. But nobody has yet responded on email or call back on issue resolution.

I think dominos didn't aimed at resolving customer issues.

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Nov 13, 2018

Complaint marked as Resolved

Just received my cashback.

Domino's Pizza customer support has been notified about the posted complaint.

Nov 09, 2018

Updated by vaibhav.gupta Hi,
There has been 6 such types of complaints after which I got a msg that representative will call me within 24 hrs but till date noone has called or responded on the email.
Pls let me know what step next to be taken to get my refund of Rs. 627/- Disappointed with such a ignorance behavior and flaw system of Dominos, a jubiliant food product.