Domino's Pizza — money deducted no order

I was trying to order pizza from the app in 22nd 8.20 pm and while making the payment after the otp came the page redirected to a page where it said error and to dismiss but the amount was deducted and order was not placed for 473 rs i tried again and the same thing happened 473 deducted but order not placed twice. I call dominos and they told they would credit it back in 24 hours but didnt yet the total amount of rs 946.
Was this information helpful?
No (0)
Yes (0)
Domino's Pizza customer support has been notified about the posted complaint.
Apr 25, 2020
Updated by Nikhil1981
It's been more than 48 hours no refund

I was trying to order pizza from the app in 22nd 8.20 pm and while making the payment after the otp came the page redirected to a page where it said error and to dismiss but the amount was deducted and order was not placed for 473 rs I tried again and the same thing happened 473 deducted but order not placed twice. I call dominos and they told they would credit it back in 24 hours but didnt yet the total amount of rs 946.
Apr 27, 2020
Updated by Nikhil1981
It's been 5 days still the amount has not reflected back in the account. Is dominos cheating people now just to make money .that's a cheap way to make money..
Complaint comments 

Comments

It's been 48 hrs still no refund

I was trying to order pizza from the app in 22nd 8.20 pm and while making the payment after the otp came the page redirected to a page where it said error and to dismiss but the amount was deducted and order was not placed for 473 rs I tried again and the same thing happened 473 deducted but order not placed twice. I call dominos and they told they would credit it back in 24 hours but didnt yet the total amount of rs 946.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Domino's Pizza
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    6565
    Pending
    0
    Resolved
    724
    Domino's Pizza Address
    No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
    View all Domino's Pizza contact information