Domino's Pizza — money got debited for unsuccessful order from dominos app

sancharidsharma

from Gurgaon, Haryana

Address:	North 24 Parganas, West Bengal, 700110
Website:	Dominos Pizza

On 1st of November I had ordered for pizza worth Rs.555 from Dominos App. I paid the amount from my Paytm Wallet but the order was unsuccessful. Though the amount got debited from my wallet.

Paytm confirmed that the payment was unsuccessful but they needs a confirmation from the merchant i.e. Dominos to refund it back to my wallet.

Please look into it and do the needful. Screenshots are attached for reference.

+2 photos

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Domino's Pizza customer support has been notified about the posted complaint.

Nov 07, 2017

Updated by sancharidsharma Please share the latest update on this issue. The money is not refunded yet.