Domino's Pizza — Money got deducted but transaction failure in the end

Address:	500032
Website:	www.dominos.co.in

I placed an order as guest user on 19th november 2016 at 7:49PM amounting to Rs.308. I plaid the money through airtel money and received txn ID:[protected]. However the browser showed an error saying the transaction was failed. I called to Dominos gachibowli (restaurant which delivers to my area) and was told they didn't receive any order on my name. Also I didn't get any order number as SMS.

After 20min, I placed the same order by logging in with my email ID([protected]@gmail.com) and paid Rs:308 through paytm wallet. My order was placed(order no. 271) and received the order.

I didn't receive money for failed transaction. I filed a complaint in dominos website and still no response.