Domino's Pizza — Money not reversed as promised

Address:

Bangalore, Karnataka

I placed a request for online delivery on 29th May. I selected the Murugeshpallya layout. At 11:02 the money was deducted through my credit card at the payment gateway. But the system said that we cannot deliver as it is beyond delivery time. I called my bank and the dominoes immediately, and i was promised 7 working days for the money to be transferred back. I went to all the Dominoes Layouts, but they cannot find my order. I called the help desk, but they said I am lying. Will i ever even get my money back?