Domino's Pizza — money not yet refunded

Address:Kamrup Metropolitan, Assam, 781036

I have ordered pizza from domino's on 29th july, 2018 but it got failed and the money got deducted from my account. I called the customer care but they said its technical problem and the money will be refunded within 7-10days. But it haven't refunded yet so can you please help me with this issue. Its been more than 10days and i want my money back.
Thank you
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I placed an order amount deducted for Rs 643 no order received. No call back as well patectic service

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