Address: | New Delhi, Delhi, 110092 | Website: | Dominoz |
On the Eve of 25th Dec.at around 7.30 PM, 8 Margritas were Ordered online .I received confirmation, Order no.353, thrpugh SMS on my mobile no.[protected].We waited till 9.45 and called up the Patparganj outlet to which we came to they have not received any such order.The kids were very upset their party got ruined .The next day I called up this outlet asking for explanation from the Duty Manager Mr.Jitender, he did not give his full name, Firstly I was told he is aware of this case but he has not received any order as such.Secondly he told me the order got cancelled from some other mobile number.to which I think order which is not placed as per him how did it got cancelled when I have made no cancellations. Thirdly he told me my order was delivered right on time in Agrasen Apartment, I reside in Mayfair Apartments, Order was in name of my Daughter Amber, there is a valid phone no. given then how was it possible that the order which was not placed as per the Manager got delivered in some other Apartment. Please look into the matter and give a relevant answer to my queries. Thanks Was this information helpful? |
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