Domino's Pizza — No refund after cancellation

Address:	Bangalore, Karnataka, 560083
Website:	www.dominos.co.in

I placed my order #[protected]@21:05 on 26.Feb.2016 online for Meenakshi Mall, Bangalore Center and made pre payment. But even after repetitive follow up order was not delivered until 22:25. Executive by name Lavanya first offered me free Pizza in lieu of delay but I insisted to talk to manager who was very rude and refused to talk to me as a result I told to cancel the order. I was informed that my order is cancelled but I didn't get any message and she refused to give any reference number and told that I will get SMS in 15 mins about cancellation which I never got. In the process, it was 23:00 and then no one picked my phone.

I was kind of regular Dominos customer but NOT ANY MORE. Can you confirm if my order is really cancelled as online also I am not finding my order status as cancel???

Refund my order amount ASAP.

Regards
Ravish
[protected]