I ordered 2 pizzas on domino's website at 9:10 pm on 2nd June, 2014. I paid a sum of Rs 908 via my Axis Bank debit card and the website showed Koramangala 80ft outlet as source of delivery. I waited for half an hour for delivery but no one showed up. I called their no. but no one was picking up the phone. After an hour when someone picked up the phone they informed me it will take some time due to rain but still for another hour no one showed up. I called again but this time they said they never received any order. It was late night and all the shops were closed. Me and my friend left hungry and no place to go to. It was the incompetence of the company that we had to suffer late at night. This is completely unacceptable. If the order had not been confirmed they should have informed us immediately so we could have booked another order.
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Aug 14, 2020
Complaint marked as Resolved
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