Domino's Pizza — Non receipt of refund of cancelled order

Address:	Mumbai City, Maharashtra
Website:	dominoes online website

I had ordered and paid online Rs. 263 however the order was cancelled due to kitchen issues as said by the messages and mails and I was informed that I'll be receiving the refund of the amount paid and even after several mails and complaints on the feedback forum, I've still not received the refund of the above mentioned amount. I've received only a mail saying refund has been initiated and will be credited in 5-6 working days. However it's been 8-9 [censored]ing days and I've not received a refund. This utterly irregular response of the company towards a customer is highly condemnable. I am still hoping for a positive response along with the said refund.