Sir/Madam,
This is to bring to your king notice that your claim of delivery of the ordered PIZZA in 30 Minutes is bogus and misleading. In support of the same I am sharing my personal experience with you where not only the delivery boy but all your senior Managers had refused to register the delay in delivery on the delivery challan.
I placed an order vide order no. 280 dated 29/11/2014 with you Shop no. 6-7, Commercial Shopping Complex, New Delhi - 110021 (Ph.[protected]. The said order was booked though my mobile no. [protected] at 9:00 pm. as against the actual time mentioned on the order is 9:10 p.m. means there is a delay in booking the order itself of about 10 minutes with malafied intention at the first stage itself.
When did not receive the delivery of the ordered items I again called them at 9:50 p.m. to know the status of my said order. However, the ordered items were delivered to me at 9:53 p.m. i.e. after about 52 minutes or the actual order given to them against their claim of delivery within 30 minutes. When I asked the delivery boy to mention the time of delivery on the challan, he refused to mention the same.
On this I contacted Mr. Narinder and Mr. Majinder, who were claiming as manager of the store but they also refused to mention the time of delivery on the challan and infromed that there is no such claim that the ordered items will be delivered within 30 minutes of the order or they will not charge the customer. The said act of your staff/partner not only amounts to unethical behaviour/practices but they are also liable to be prosecuted in the appropriate court if required, which please note.
Your such associates are spoiling the image of your Company and are denying the claims of the Company being published every where for their in capabilities. You are requested to please take strict action against them and confirm so that they should not be able to cheat the public any more.
Anil Mahajan
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