Domino's Pizza — order

Address:

Ram Naik Road, Sarita Building, Mumbai City, Maharashtra, 400010

Placed an order through the app.
Along with the confitmation, amount got credited (485/- to be precise) and even after 30 minutes the order was still being prepared.
Called customer care who put me on hold for about 15 minutes.
I'm still waiting for that call which she said she will do from her end.
The amount has not been reversed yet.
What an i supposed to do?
Ordered on 21st april
Order no 215.