Domino's Pizza — order cancelled by store but no intimation received

Address:	Gondia, Maharashtra, 400093
Website:	dominos.co.in

I have ordered 4 pizza manias on 7th august 2017 with goregaon anupam dominos store and i reside in malad east. I was told by mr ravi yadav employee code 234792 that my order will be cancelled on their behalf and the same was not delivered also.. I have not received any intimation neither any mail nor any msg. I complained this to ship manager on 8th august also and i was told that i will receive email within 24 hours which i have not received till now even after 24 hours.. What sort of rubbish service is this