Domino's Pizza — Order complaint

Address:New Delhi, Delhi, 110014

Very bad experience, i order on 8 july 2 medium pizza at 8.19 i receive 9.20 and quality of pizza very bad, as your policy its has to be free but i pay the amount 582 rs my order no is 373 and you excutives argument with me its a pick time no commitment any kind of 30 mints aur 40 mint all things is ok delay delivery but quality is very bad pizza is cold not bake properly n topping of veg pizza was not good and your representative not help full n not skill customer handling attitude you person call me at morning 9.30 on sunday i dont think this the right time to call on sunday n after that no body call me
Plz take necessary action
I hope you revert on this feedback
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Domino's Pizza customer support has been notified about the posted complaint.
Jul 11, 2017
Updated by Arun Sandhya Arora
Very bad experience, i order on 8 july 2 medium pizza at 8.19 i receive 9.20 and quality of pizza very bad, as your policy its has to be free but i pay the amount 582 rs my order no is 373 and you excutives argument with me its a pick time no commitment any kind of 30 mints aur 40 mint all things is ok delay delivery but quality is very bad pizza is cold not bake properly n topping of veg pizza was not good and your representative not help full n not skill customer handling attitude you person call me at morning 9.30 on sunday i dont think this the right time to call on sunday n after that no body call me
Plz take necessary action
I hope you revert on this feedback
Complaint comments 

Comments

I have received below SMS of offer on domino's pizza on 7th Nov.18.

Domino's Shubh Laabh offer this Diwali! Order Online & Get Free Garlic Bread+ Dip+ Coke on min val Rs499|Use your mobile number as coupon code! www.piz.la

So as per message I had ordered pizza online worth Rs.576.45 including tax. on 13th Nov.18 and applied my mob.no as a coupon code.

But to my surprise I have not received free garlic bread+Dip+coke as per msg.

When I asked store manager he replied you have ordered it online so he can't help.

Could you please look into the matter. Anticipate your timely response.

Thanks

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