Domino's Pizza — Order not delivered and money deducted

I have made an order 3 days back and they did not deliver my order since I have placed my order online order was prepaid and dominos initiated the cancellation, but I have not received my refund. I have attached the pic of order number and date
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    Domino's Pizza Address
    No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
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