Domino's Pizza — Order not delivered and Money not refunded

Address:

Akshaynagar, Yelenahalli - Bangalore

I ordered the following items online on Dominos site at 9:42 P.M. yesterday on Oct 25, 2020.:
1. 7UP (500 ML)
2. Garlic Breadsticks
3. Cheesy Jalapeno Dip
4. Tikka Masala Pasta Veg
My order was out for delivery by a delivery boy named BR Lakshmi Narayana Shet at around 10:00 P.M.. I kept on waiting for 2 hours but the order was not delivered. Ultimately after 2 hours, the online tracking also stopped working. Why didn't the delivery boy call me up to inform me if he was unable to deliver?? Why did the store not inform me? It's such a pathetic service from Dominos. The store neither delivered my order, nor refunded the money. I demand my money to be refunded ASAP.
The store from where the order was placed is Akshaynagar Yelenahalli branch, Bangalore.