Domino's Pizza — Order not delivered rude with Customer

Address:

Hyderabad, Andhra Pradesh

I have placed an order with dominos on 11 Sep 2015 at Gacchibowli, Hyderabad order no 404 at 8:30pm which they stated that delivery in 30mins or free. I waited for 30 mins and my food ordered didn't reached me, I waited for another 30 mins and my order still didn't reached me. I tried calling dominos but no one picked my call and after sometimes they kept the receiver of telephone away to make phone busy for another one hour. I was very hungry and eagerly waited for my food to reach me. I was not having any option to get food from outside as it was already to late. I did not received any call from dominos stating about my order delay. After 11:15pm I tried calling dominos store again then at time they picked my phone and said they will deliver my food now and my wait again started again. After around half an hour one person rang my bell and said sir your pizza and asked me for full money I said for what full money as your already more than 2 hours late, he said give money or I will take pizza back, I looked at pizza it was completely cold and box got wet with steam, I said please take this pizza back.