[Resolved]  Domino's Pizza — order not placed but money deducted and still not refunded

Address:

Bangalore, Karnataka

I placed an order on October 4th but the order didn't get placed but my money of 1076 got deducted I received a mail on Oct11th from Dominoes folks suggesting that its been refunded but i haven't received it All calls to the helpline is falling on deaf ears REFUND STATUS Dear Sujitha Gopal, We regret that your order dated 04-Oct-14 could not be executed to your satisfaction in our store due to some technical or functional reasons. We have gone ahead and refunded the amount pertaining to the transaction, details as mentioned below. You may please contact your respective bank for confirmation. Regards Team - Guest Care Domino's Pizza India ORDER DETAILS: MOBILE NO. [protected] TRANSACTION ID AUPG[protected] TRACE NO dc[protected] TRANSACTION DATE 04-Oct-14 BILL AMOUNT Rs 1076.00 REFUND AMOUNT Rs 1076.00 REFUND EXECUTION DATE 09-Oct-14 BANK NAME UPG