Domino's Pizza — order placed, payment made, order not delivered

Address:Parsik Nagar, Thane, Maharashtra, 400605

Dear team,

I placed an order with domino's and made an online payment towards the same.

My order number is order no 59
Date of order[protected]

Case raised[protected]
Case id: 3848121

I just got one call saying my case is registered and they shall provide a proper resolution for the same. However despite multiple follow ups there is no response from domino's pizza
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Domino's Pizza customer support has been notified about the posted complaint.
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I ordered twice (Farmhouse and pepper barbecue & onion pizza) on 21 March 2019, Sonipat, Haryana. They put my order on pending confirmation after few minutes they cancel don't know the reason but the amount will be deducted from my account.
Still, I couldn't receive my refund

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