[Resolved]  Domino's Pizza — Order refused and online payment not refunded

Address:

Bangalore, Karnataka

Online payment has not been refunded while they cancelled the order and pizza was never delivered. I have been a regular customer of Domino's and as usual I ordered online on 22 Mar 2013. The same usual store was placed an order but they refused delivery saying my residence is not in their delivery area. Interestingly they had been delivering at the same address just weeks back. I had communicated my concern on their website; but no one responded and neither they had refunded the amount. Bellow are the details: Concerns raised with following references: Reference ID is:: 303384 Reference ID is:: 301991 Reference ID is:: 299855 Order that was denied: Dominos Restaurant Address Sarjapur Road, No. 18/2a, Anmbalipura Village, Varthur Hobli, Bellandur Gate, Opp. Ideb Spring Fields, Sarjapur Main Road, , bangalore - 560034 Ph.no.[protected], [protected] Guest Name : Naresh Verma Guest Mobile : [protected] Guest Address : 2078 Sobha Primrose BELLANDUR GATE SARJAPUR ROAD BANGALORE INDIA Txn No : MSMP[protected] Order Number : 208 Time of Order : 3/22/2014 7:42:45 PM Final Total : 711 Payment Type : credit Trace No. : cc[protected] Order that was delivered at the same address: Dominos Restaurant Address Sarjapur Road, No. 18/2a, Anmbalipura Village, Varthur Hobli, Bellandur Gate, Opp. Ideb Spring Fields, Sarjapur Main Road, , bangalore - 560034 Ph.no.[protected], [protected] Guest Name : Naresh Verma Guest Mobile : [protected] Guest Address : 2078 Sobha Primrose BELLANDUR GATE SARJAPUR ROAD BANGALORE INDIA Txn No : MSMP[protected] Order Number : 208 Time of Order : 3/22/2014 7:42:45 PM Final Total : 711 Payment Type : credit Trace No. : cc[protected]