Domino's Pizza — Order was Cancelled by Store but did not inform and misled about it

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304
Website:www.dominos.co.in

I placed an order on phone with the Sector 48, Noida branch. It was a big order with more than 5 items so I was told that the 30 min timeline would not be applicable to which I agreed.
After 45 mins, I called the Store to know the status when they informed me that the order is on the way.
After 60 mins, I inquired again when they informed that the order is out for delivery.
After nearly 75 mins, I called up again when they informed that the order is cancelled at their end which was surprising 'coz a few mins back it was on the way to reach me!
The Store Manager had no clue about what was going on and the store team was very rude.
Was this information helpful?
No (0)
Yes (0)
Domino's Pizza customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Domino's Pizza
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    6565
    Pending
    0
    Resolved
    724
    Domino's Pizza Address
    No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
    View all Domino's Pizza contact information