Domino's Pizza — Order was never delivered but payment completed

Address:

Bengaluru, Vidyaranyapura

Yesterday (14th Feb 2023) I ordered domino's pizza around 9pm. I paid the order amount using my AXIS Bank credit card. The order was confirmed and the status changed to order is being baked. But even after 1 hour the status didnt change. So i raised a query on support (virtual assistant). It sent me the restaurant's number & when i called it said the number was non existent. So i raised a concern and it said within 24hours the domino's support agent will contact me. But in morning there is no order evidence at all in order history and also no chat history with the virtual assistant. When i opened the app it asked me to relogin and when i logged in using otp the entire thing was cleared and no evidence of the order existed. But i still have the credit card statement of the amount debited.
This is really poor from domino's and for the love of god i cannot find the customer care number. Its always the bot with minimal functionality.