Domino's Pizza — order#564 not deliver

Address:New Delhi, Delhi, 110018

Dear sir,
I placed an order on tuesday dec 25, 2018 vikaspuri outlet. I placed my order via dominos mobile app. My order was placed at 20:40 pm. Technically i should be receiving the service by 21:25pm. However, the food was not delivered. I called dominos around 21:30pm asking about my order and they said its been baking. From 21:30 till 22:45 i was told it's baking and on its way. Finally it was not delivered and vikaspuri center did nt take my call.

I called toll-free number they took the compliant and gave me reference # 7818363 and said someone will call you in 10mins but no one bother to call.

The order was for my kids on christmas eve which dominos spoiled it. Please take action on this irresponsible and unprofessional behaviour of them

Thanks,
Sapna
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The hotel was not in delivery range so the order was cancelled, how will the refund procedure start.
mob [protected]

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