Domino's Pizza — Ordered food online payment deducted and order not delivered

Anitha Bollineni

Address:	Hyderabad, Andhra Pradesh, 500049
Website:	www.dominos.co.in

I have ordered food online through website www.dominos.co.in
Order made on : 19th sep 2016
Ordered items : veg extravaganza, chef's veg wonder - 2 medium sized pizzas's

Amount deducted from card : 1202 inr
Order no : 6
Status : successful

Complaint : not recieived pizza's

I made several calls to dominos enquiring about my order and they mentioned they did not received my order and after 4 or 5 hours they called me and mentioned it is website issue and they will cancel order and refund money but amount has not been credited back and concern on the complaint raised with number your guest feedback reference id is: 1691478 with dominos and no response or a call made to me.

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Domino's Pizza customer support has been notified about the posted complaint.

Nov 30, 2016

Updated by Anitha Bollineni I have made a complaint to bank to dispute this transaction and surprising DOMINO's mentioned that they delivered Pizza's without delivering and Bank is dealing this with Domino's .

Worst response on complaints given through Customer support .

First time I have registered complaint in this website and doesn't seems to be o[censored]se as there is no update on my complaint .

Thank you
Anitha