Domino's Pizza — Over charging - domino's kamothe branch

Address:Raigad, Maharashtra, 410209
Website:Dominos Pizza

Hi

Concern which i would want to highlight here. I had ordered pizza and this time from navi - mumbai - kamothe, order no.166. The net value of the pizza after all discount was rs.350/- (As per the online bill), however when the pizza was delivered the amount payable on the hard copy of bill was rs.358/-, a difference of rs.8/- which i am not sure why this difference.

I had ordered from pune as well but the order value mentioned and payout was always the same, and there was no difference of amount at all.

This has been a practice seen in this outlet in kamothe as everytime i ordered i observed the difference in bill amounts

I always thought that dominos had a standard pricing policy which i am probably wrong, request you to please share some light on the pricing policy

I also got a call from the owner of the branch asking me to close the case as he was ready to refund rs.8/- from the above bill and refused to refund any amount from my previous orders for which he had over priced me which is not justified

*note - i have the bills - let me know if you need the soft copy

Regards
Ushassu
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Domino's Pizza customer support has been notified about the posted complaint.
Aug 17, 2016
Updated by Ushassu Bhaskaran
As usual I have been sending mails on mails for an update but its all falling in deaf ears and Domino's Pizza - Kamothe is happily looting customers in broad day light, hopeless service
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