Domino's Pizza — Pathetic Delivery Service on days when they have offers

Address:	New Delhi, Delhi, 110075
Website:	pizzaonline.dominos.co.in

Today we have placed an order on dominos at 8:36pm Online. The Order is not yet received and the time is 10:32 pm (2 Hours gone by)!
This is pathetic service as we have paid Online so the Restaurant does not look concerned at all.
Their restaurant at Sector 4 Dwarka, still sounds careless and delivering false promises of delivery!
It is heights of Ignorance and Since 10 pm they are promising delivery in 5 minutes.
Our order number is 474 and place on 09/09/2016; 10:36 PM
If Dominos cant handle such Offer days, they should not bring up such schemes. And strict action should be taken against them
Now they have given delivery time of 10:45 PM, i.e. more than 2 hours after placing Order!
I want Complete Refund of money for this Order. As at this time we are left with too little choices for food getting delivered at home.