Domino's Pizza — payment done online but order not placed

Address:Bangalore, Karnataka, 560068

I tried to order one dominos pizza on november 14, 2017 using the app and it was about rs.183. The transaction was successful and the order was not placed and showed some error in the webpage. No message or information came from dominos and they took the money. Its really a way of cheating customers. Please refund my money. I have used debit card for the transaction.
Please let me know what is the status of this complaint through mail or other. Please take action against this.

Thanking you.
Name:sushmitha. V
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    No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
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