[Resolved]  Domino's Pizza — Payment made online but Pizza not delivered

Address:Hyderabad, Andhra Pradesh

I ordered Pizza & Garlic bread online at www.dominos.co.in on 09-Nov-2013 at 9:00 pm. Paid the full amount through my Credit card.
I got an email at 9:06 PM for confirmation of my Order and Order tracking link was also sent in it.
Clicked on the link and after every few mintues it showed that Pizza is getting prepared and after 20 mins it showed pizza is dispatched. I kept waiting, waiting and waiting but no Pizza was delivered. I tried calling Dominos central number 68886888 and also Dominos Gachibowli number but none were of any use.

I expected if there is an issue someone from Dominos will call me so I kept waiting till 10:30 PM and realised that nothing is coming. It was too late so had to eat whatever was available in the house. It was a pathetic experience for me ordering Online at Domions.co.in. I also logged a complaint on Domions website regarding this but even after 2 days no one has contacted me.

Please avoid using Dominos.co.in.
I am not sure what should i expect after facing such horrible experience with Dominos.
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Aug 13, 2020
Complaint marked as Resolved 
Domino's Pizza customer support has been notified about the posted complaint.
Nov 12, 2013
Updated by Rishi_25
Order Details:
Order Number : 352
Outlet : Dominos, Gachibowli
Date: 09-Nov-2013 Time: 9:00 PM
Complaint comments 

Comments

today (and 3-4 months back) i faced the same problem.dominos i ordered pizza from dominos n it was delivered after 1 hr, please stop that 30 min delivery policy...its never done.u r just fooling people n
especially children.my child he waited upto 11 to have his pizza n thax
to dominos he enjoyed his cold n hard especially hand tossed
pizza.dominos stop cheating the costomers.YEH HAI CHEATING KA
TIME...that should be ur slogan

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