Domino's Pizza — payment problem

Address:

Dehradun, Uttarakhand

the incident took place on 10th june 2015. We were at dominoes pizza, rajpur road dehradun.. The employee at the shop took our order and we had to pay a bill of Rs 448. So i thought to pay it by my SBI debit card. He swiped the debit card through the machine and asked em to enter the credentials. after sometime he told that the card was;nt working and the transaction is declined. HE again did the same procedure, again i entered my credentials and again same thing happened. He told that the card is not working and i have to pay through another card. In the mean time i received to alert messages from SBI bank that two transaction of Rs 448 has been made. when i showed the message to them they said that sometimes it happens that the money is deducted but it does'nt reached the dominoes server. SBI will return u back ur money in 2 days. I was convinced and gave another card to pay the bill and finally the transaction was completed and bill was paid. I waited for 2 days for my deducted amount to come back in my account but it did'nt happened. so after 7 days i went to the atm and got a mini statement in which it was clearly mentioned that two transaction worth Rs 448 has been made at dominoes. this means that they took thrice the original amount to be paid by me. i want serious action to be taken and money to be returned to me.a